At IPTV Service 4K, we are committed to providing the most reliable service on the market with uncompromising HD/4K stability. To ensure your total peace of mind, we offer a unique satisfaction guarantee for every new IPTV subscription.
You have a period of 7 calendar days from the date of your purchase to request a full refund if our IPTV service does not meet your technical expectations.
This period allows you to test the stability of our streams on your favorite applications such as IBO Player Pro, Bob Player, or TiviMate.
Refunds are granted in the following situations:
Major Technical Issue: Persistent inability on our part to provide a stable stream despite the intervention of our support team.
Activation Failure: If your access credentials are not delivered within 24 hours of your order.
Order Error: Double billing or an error regarding the selected package.
A refund will not be issued in the following cases:
The issue is caused by the quality of your internet connection (insufficient bandwidth for 4K streaming).
You refuse to follow the steps in our installation guide or use the recommended applications.
The request is made after the 7-day guarantee period has expired.
To submit a request, please have your transaction number ready and contact our team through our official channels:
WhatsApp: +33 7 56 75 78 82
Email: contact@iptv-service-4k.com
Response Time: Our team processes every request within 24 to 48 hours.
Once approved, the refund is credited back to your original payment method (Credit Card, Apple Pay, etc.). Please note that a banking delay of a few business days may occur before the funds appear on your statement.
Last Updated: April 2026